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general shipping information

We ship worldwide using USPS and UPS. Sheryl Oppenheim studio will not be responsible for packages once they leave our studio. Lost or damaged packages must be filed as a dispute with the carrier. We recommend selecting UPS for all international orders.

We take great care of our products and packaging to prevent all damage to the final product. Any damages during transit must be formally filed with the delivery company. We are not responsible for any delays caused by the carrier and will not process any refunds for late deliveries.

All orders require at least 7 business days to be fulfilled.

INTERNATIONAL ORDERS

We recommend selecting UPS for all international orders. International customers may also be charged additional customs, duties, and import fees upon entry into the country, depending on the country's policies. These are the buyer's responsibility and cannot be estimated by Sheryl Oppenheim studio, so please consider this when placing international orders.

Returns and exchanges

These are often hand-bound publications — hand-collated, hand-stamped, and hand-assembled in our studio. They are irregular by nature. Sheryl Oppenheim studio does not offer returns or exchanges.